Starter Vape Kit return and replacement overview
Starter Vape Kit sits in a crowded price band, and the cheapest quote on the sheet is rarely the cheapest unit on your shelf. Everything below is built around reorder rate, defect rate and cash conversion rather than headline unit price.
Published 09 September 2026 · VapeWholesaleHub · Reading time 7 min
Support that answers the question
If you are comparing three quotes for starter vape kit, compare the paperwork first. Test reports, artwork files, batch coding and the replacement clause tell you more about a supplier than the unit price on page one.
The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
Transit, consolidation and timing
For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.
Transit times move with the season. Book space early for Q4 and around Chinese New Year, when factory output pauses for two to three weeks and freight rates tighten at the same time.
The checks behind every shipment
8 separate checks run before a carton is sealed: electrical, mechanical, leak, finish and packaging. Anything outside tolerance is quarantined the same day and reported to you, rather than shipped with a hope and a discount.
Flavour drift between batches is the quiet killer of repeat orders. We retain a sealed reference sample from every run so a complaint six weeks later can be compared against what actually left the building.
- Batch codes traceable from carton back to production date
- Consolidated or split shipping, quoted both ways
- Seven-day defect reporting with replace-or-credit
- Artwork proof plus physical dummy for custom packaging
- Reference sample retained from every batch
- Standing reorder schedule with a fixed cut-off
How the price is actually built
Currency moves more than most buyers expect over a twelve month supply plan. We quote in USD and hold the price for 30 days from confirmation so your margin calculation is not guesswork.
Custom printing raises the unit price and lowers the marketing cost. For online vape stores the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.
Specification summary
| Battery | 800 mAh |
| Pod capacity | 2.0 ml |
| Coil resistance | 0.8 ohm |
| Included | Device, 2 pods, cable |
| Charging | USB-C 5V/1A |
| Packaging | Retail box |
| Minimum order | 50 units per SKU, mixed cartons allowed |
| Lead time | 30 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
How do you handle repeat orders?
The specification is held on file against your account, so a reorder is a reference rather than a new brief. We recommend a standing schedule with a fixed weekly cut-off so stock lands before the shelf empties.
How long does production take?
Around 15 working days after artwork approval for stock configurations, plus transit. Custom runs add roughly a week for tooling and a physical dummy. We confirm the date in writing on the order acknowledgement.
Related reading
Need a quotation on starter vape kits?
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